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"We needed a nanny in London, it was very short notice and i did not have high hopes of finding one on such little time. We contacted this agency, and they linked us with Virginie who was an angel bot only to our baby joy, but also to us. She was very accomodating, worked around our schedules and our needs. we always got plenty of pictures of a Smily baby. I can’t recommend this agency enough, as well as Virginie for all they do."
— Parents staying at Soho House
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"I wish I could give more than 5 stars… Ekram was truly the most lovely person. Booking a nanny abroad was a little nerve wracking for us but as soon as we met Ekram we were completely at ease. She bonded with the children immediately and we were able to head out for child free dinners and adventures knowing that our kids were in the absolute best care. When we arrived home at night the kids were fed, bathed, and asleep and the house was tidied. Ekram made our already wonderful trip even better. I cannot speak more highly of her and how loving she was with our boys. I could write a novel about how lovely she was and our kids thought the world of her. Ekram is personable and kind and has a true gift for working with children. Thank you, thank you!!"
— Parents staying at luxury apartments, Kensington
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"Wonderful experience, leaving our children (age range: 2 - 7 yrs) in the capable hands of the Hotel Nanny team. We felt a slight hesitation (perhaps even guilt) to go out with the two of us and leave our children with the nannies, but that vanished completely when we met Virginia and Lisette. They naturally blended into our everyday rhythm of trying to get four young children prepared for bed. Our kids were really excited too when we asked about their experience the day after. Thanks again!"
— Parents staying at Nobu Hotel Shoreditch
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"Rebecca was absolutely brilliant. Made us feel completely at ease. Dealt with the twins waking up perfectly and due to her confident, reassuring and professional nature we were able to enjoy our first night out since the twins were born. Rebecca was an absolute delight and I would highly recommend her to any parents of twins."
— Parents staying at Nomad Hotel
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"The nanny was excellent The nanny was excellent, very reassuring and kept in contact with me meaning I could enjoy the event without needing to worry about my 5 month old. She arrived promptly and had a lovely manner with my child. The company were easy to deal with and the service was reliable."
— Parents staying at Hotel Cafe Royal to attend a wedding
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"We were very happy with both of the sitters we used, Laura and Elisa. The kids reported that they loved their time with them both. We will be sure to use this service upon our next London trip."
— Parents staying at Browns Hotel
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"Impeccable service Our five star hotel depends on this service for daytime and evening bookings for our guests. The staff are polite, professional and not to mention fantastic with children. Having this service in place means guests can happily use our hotel restaurant and spa with peace of mind that their children are being cared for by the best."
— Concierge Team at Soho Hotel
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"We had Laura as our babysitter for our 2 year old son last week and we could not have been more pleased! She even showed up a few minutes early so he could get used to her for a bit before we left. She was friendly and warm and just had an excellent mannerism with him. He usually gets a bit upset right when we leave, but we told him we'd be right back and he just kept playing with Laura. She even sent us a text update and photo while we were out and our son was in great form upon our return despite him staying up way past bedtime :) (we told her to keep him up until we returned and this was no easy task). We will definitely be looking to book Laura again on our next trip to London! This was our first time using a service like this and we couldn't have asked for a better experience."
— Parents staying at private residence, Covent Garden
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"Fantastic service from start to finish. Easy to book with (even super last minute). We could enjoy an evening out in London in the knowledge the kids were in good hands. Thanks guys !"
— Parents staying in Private Residence Notting Hill
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"5* Will use again! All nannies are super lovely and very professional. The booking process is extremely streamlined and easy to use. We will certainly continue to use Hotel Nanny in the future! 5*!"
— Management Sea Containers
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"Quick and efficient! The entire process was very smooth and simple, and really hassle free which is key when you are looking for nanny service. I look forward to using their services again."
— Parents staying at Bulgari
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""Rebecca was absolutely lovely- wish she lived in the United States, you’re so lucky to have her. Thank you again and happy half term!"
— Parents staying at The Ritz
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"We had two fantastic nannies on our most recent trip to London. We felt very comfortable with them. Our son was 3 months old at the time. We are going back in the fall and plan on booking again."
— Parents staying at Kimpton Fitzroy
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"Amazing Service It was a great experience with seamless service and a superb Nanny. She was exceptional and one that we would hope to use in the future as well."
— Parents staying at Private Residence Soho
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"Lovely service very understanding and comforting. Most of all reassuring us and keeping in contact with us whilst we were out. Fantastic 5star."
— Parents staying at Claridges
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"Brilliant, would definitely use again. Really great service from Lucia and Natalia. Very polite and respectful of how we liked our babies to be looked after. Thanks again."
— Parents staying at The Connaught
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"We book with Hotel Nanny on a monthly… We book with Hotel Nanny on a monthly basis - and they have never let us down. I do not know where they find these nannies - they are all fantastic !"
— Concierge Team at Bulgari
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"The Best in town! Sonia has been absolutely wonderful. Perfectly punctual, professional, caring and a pleasure to work with."
— Parents staying at The London Edition
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"Have been using Hotel Nanny for years Have been using Hotel Nanny for years, Exceptional, providing CV's of sitters and demand and being able to accomodate very last minute (sometimes in the span of 40 minutes) have been the only nanny agency I have used since they started and would always recommend to others."
— Concierge Team at Browns
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"I've been meaning to write this review… I've been meaning to write this review for ages because our experience with Hotel Nanny has been nothing short of amazing over the years! From our very first encounter, their responsiveness has been lightning-fast. It's like they have a direct hotline to the nanny universe, ensuring that we always have a trustworthy and reliable caregiver ready to swoop in and save the day. No matter how hectic our schedule or how unique our needs, Hotel Nanny has consistently gone above and beyond to accommodate us. It's like they have a secret superpower for making things work seamlessly, even during our craziest hotel stays. After all these years, we can confidently say that Hotel Nanny is the gold standard in the nanny service industry. Their years of expertise shine through in every aspect of their service, leaving us with complete peace of mind. To the incredible team at Hotel Nanny, thank you for being our partners in parenting and making our lives so much easier. You have our utmost respect, trust, and gratitude! Here's to many more years of laughter, reliability, and outstanding care. With heartfelt appreciation,"
— Concierge Team St Martins Lane
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"Laura is absolutely amazing! Our boys had so much fun with Laura they didn’t want her to go. Amazing!"
— Parents staying at The Haymarket Hotel
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" Fantastic Nannies! Experienced, charming and creative team of nannies who are fantastic with children!"
— Concierge Team at Mandarin Oriental
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"Trustworthy nanny service We were so thrilled to have Elisa care for our 3 sons between the ages of 6 and 9 at our hotel room for 5 hours. She arrived early and though we were not quite ready, she patiently waited in the lobby and we had a chance to talk to her before we left. Her resume was impressive and we felt confident that our kids would be safe and in good hands with her. She was warm, courteous, and the kids that were awake immediately felt at ease with her. She was able to adapt and problem solve with unpredictable issues when we could not immediately be reached. Our kids enjoyed their time with her, and said they had fun. She was very accommodating and let us know she could stay longer if we were running late, which was the case. She gave us updates while we were away and when we returned, she explained what they did and how everyone behaved. We will definitely ask if she is available again when we return. We felt very lucky to have her as our hotel nanny."
— Parents staying at St Martins Lane
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"Wonderful experience, leaving our children (age range: 2 - 7 yrs) in the capable hands of the Hotel Nanny team. We felt a slight hesitation (perhaps even guilt) to go out with the two of us and leave our children with the nannies, but that vanished completely when we met Virginia and Lisette. They naturally blended into our everyday rhythm of trying to get four young children prepared for bed. Our kids were really excited too when we asked about their experience the day after. Thanks again!"
— Parents staying at Four Seaons Park Lane
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"This company was super responsive and connected me with the best sitter. Kadri was absolutely FANTASTIC! My kids took to her instantly and within 5 minutes of meeting her, all my apprehensions about leaving my kids with someone in a foreign country were put at ease. I will be using them again in the future and will recommend to my friends as well."
— Parents staying at Private Resident Mayfair